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Before you contact us, please make sure that your question(s) are
not covered in our FAQ page. Searching the
FAQ and other columns on this site before contacting us is highly
recommended.
We will reply back to you within 8 hours after we receive your
email. Please try to send emails with proper subjects and informative
contents to our corresponding email account to help us work more
effectively.
General information inquiry, our guarantee and Tech Support.
Partners, customer feedbacks, contracted authors and other administration
issues.
Technical support is for registered customers only.
Please be sure to put the following information with regards to
your purchase records, please put the following info at the beginning
of your email:
a) Transaction ID
b) email used to order in the corresponding transaction.
Please refer to our Guarantee page for more information concerning
this issue. |
